Terms & Conditions – Gorgeous Shawls
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Gorgeous Shawls

Terms & Conditions

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Terms & Conditions

Last Updated: 20/11/2024

Welcome to Gorgeous Shawls. By accessing or using our website (https://gorgeousshawls.com/), you agree to be bound by the following Terms & Conditions. These terms outline the rules and regulations governing the use of our website and services. If you do not agree with any of these terms, please do not use our site.

 

  1. Company Information

1.1 Business Address:

Will Skill Passion LLC

Bachtobelstrasse 9, CH – 8123 Ebmatingen, Switzerland

1.2 Contact Information:

Email: contact@willskillpassion.com

Website: https://gorgeousshawls.com/

1.3 Business Activity:

Will Skill Passion LLC specializes in the sale of handmade shawls, scarves, stoles, and wraps, crafted with a blend of tradition and artistry.

  1. Intellectual Property Rights

2.1. All content on this website, including text, images, designs, logos, and product descriptions, is the property of Will Skill Passion LLC unless otherwise stated.

2.2. Users are not permitted to copy, reproduce, distribute, or exploit any content without prior written consent.

  1. Use of Website

3.1. Users must not engage in activities that may harm the website or disrupt its functionality.

3.2. You agree to use this website only for lawful purposes, in compliance with applicable laws and regulations.

  1. Product Information and Availability

4.1. Descriptions: We strive to ensure accurate product descriptions and images. However, minor variations in colour or texture may occur due to the handmade nature of our items and the medium used for representing them.

4.2. Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice. Hand-embroidered products are typically unique.

  1. Orders and Payments

5.1. Order Confirmation: Once an order is placed, you will receive an email confirmation. Orders are subject to acceptance and availability.

5.2. Payments: Payments must be made through our secure payment gateways. We accept major credit/debit cards and other listed payment methods.

5.3. Pricing: Prices include Swiss VAT and shipping fees within Switzerland. For other countries, these will be calculated at checkout.

  1. Shipping and Delivery

6.1. Shipping Regions: We ship internationally. Delivery times and fees depend on the shipping destination and the availability of the product.

6.2. Customs Duties: Customers are responsible for any customs duties or taxes applicable in their region.

6.3. Delays: Will Skill Passion LLC is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

  1. Returns and Refunds

7.1. Returns Policy:

Items can be returned within 48 hours of delivery, provided they are unused and in their original condition.

To initiate a return, contact us at contact@willskillpassion.com with your order details.

7.2. Refunds: Refunds will be processed within 7 business days after the returned item is received and inspected.

7.3. Exclusions: Personalized or custom-made items are non-refundable unless faulty.

  1. Limitation of Liability

8.1. Will Skill Passion is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

8.2. Our liability is limited to the value of the purchased product.

  1. Governing Law

9.1. These terms are governed by the laws of Switzerland.

9.2. European Union consumers are protected under applicable EU laws, including the Consumer Rights Directive.